Merchant: Frequently Asked Questions

  • How do I promote FuneralPaid to our client families?

    FuneralPaid is an incredibly valuable option for everyone that enters your premises. Offer it to every client served. Utilize social media, a website banner, window decals, and brochures to ensure that every family knows about the available finance payment option that you offer.
    FuneralPaid is a smart option for funeral, burial, cremation, cemetery, and disbursement costs.

  • Can a family apply to FuneralPaid before the arrangements?

    Yes. Guide and direct families to the FuneralPaid banner on your website, and they can apply for FuneralPaid in less than a minute.

  • Don't make this mistake with families.

    Don't wait until the end of the arrangement. Inform families about FuneralPaid as soon as possible. People are most likely to consider FuneralPaid when they have time to think about it.

  • How soon will my company receive payment?

    When the loan approval is granted; payment by direct deposit is made within 5 to 7 business days.

  • How long does the application for approval take?

    On average the application approval process takes anywhere from 24 to 72 hours.

  • Can families utilize FuneralPaid for prepaid funeral plans?

    FuneralPaid is an At-Need product. It can be used to pay for any upgrades to the prepaid policy at the time of final arrangements (at-need). FuneralPaid does not replace the value and importance of having a prepaid funeral plan.